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How To Create An Account Backup In CPanel

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What are Backups?

A process of creating copies or archiving your computer data so it can be used to restore after a data loss event.

Uses of backups

  • To fix errors
  • Disaster recovery
  • When transferring site to another hosting provider

Creating full account backups in cPanel

First, you need to Login to your cPanel account. (Don’t know how to login to your cPanel account? Click here)

Then locate the “Backup” feature under the Files category.

You will be redirected to the “Backup” screen where you see the option “Full Backup”. Click on the “Download a Full Website Backup”.

It will take you to the screen for the Generate a Full Backup. You can choose which destination you wanted to save the backup to be created. By default, it will be saved to your “Home Directory” on a compressed (tar.gz) file. Type in the email address you wanted to receive the notification when the backup is completed.

A confirmation message will show up telling you that the full backup process is in progress. You can click on “Go Back” button to go back to the Backup screen.

Completed backups that are available for download will be shown on the “Backup” screen with the dates when it has been created. Note that these are just for backups saved within the Home Directory only and you can download it also from there.

You also have other options for the Backup Destination. When you use the Remote FTP Server,

Remote FTP Server (Passive Mode Transfer), or SCP from the Backup Destination options just enter the remote destination access and what remote directory name where you wanted to save the backup copy, then hit “Generate Backup” button to proceed.

Remote FTP Server

Remote FTP Server (passive mode transfer)

Secure Copy (SCP)

You can also use the “Backup Wizard” feature to create full account backup. From the cPanel main screen, Locate the Backup Wizard under the Files category.

Inside the “Backup Wizard”, you will be given 2 options. To Backup or Restore. Just click on Backup to proceed.

You will be redirected to the page where the options for Full or Partial backup. On the Partial Backup, you will have the Home Directory (if you wanted to backup the whole directory), MySQL Databases (if you wanted to backup the databases only) and Email Forwarders & Filters.

Note: You cannot restore a site with your full backup through cPanel. What you can do is download the full backup and send it to us if we need a backup from you.


To restore a backup, please see this article.

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