Knowledgebase:
Configuring The 3CX Client
Posted by Daniel Naval on 11 May 2019 04:49 PM

Provisioning is a method of providing configuration using prefilled settings that the vendor uses.
It speeds up the deployment and prevents human errors on the installation process.
This is a technique which 3CX prefers to use.

2 types of 3CX provisioning:

  • Welcome Email Provisioning
    • Universal for all 3CX Clients
    • Admin triggered or automatically sent upon extension creation
    • All instructions provided within the email
    • Configuration attachment and automatically installed once executed
  • QR Code Provisioning (Mobile Device Clients)
    • No email access required
    • No email attachments for automatic configuration installation
    • Access via web client
    • To install on your mobile device:
      • Log in to the Web Client
      • Click on the User Menu (on the top right), then click on “Scan QR Code”
      • From the mobile device, Open the 3CX Client. Tap “More” and then tap on “QR Provisioning”
      • Scan QR Code that will show up on the screen

Once done, you will be able access and use the 3CX Client from your device.
3CX Mobile device features:

  • Can be used on 3G / 4G / WIFI
  • App hibernation to save battery and wakes up on incoming calls