Knowledgebase:
Why Is My Account Suspended?
Posted by Paul Kirk, Last modified by Paul Kirk on 24 May 2016 02:09 PM

Your account may be suspended due to a number of issues with the most common of these being non payment of your account.

 

Please login to your billing account to see if you have any outstanding invoices that need paid.

https://billing.ukhost4u.com

You can make one off payments from the following URL:

https://billing.ukhost4u.com/payinvoice/

 

Other issues might be that your account has been compromised in some way, in which case we usually email you to let you know this so please check your emails before contacting us.

 

If you think your account has been suspended due to an accounts issue then please contact the accounts department:

 

Phone: 0330 088 5790 or 0131 541 2328  
Support system: http://support.ukhost4u.com/index.php?/Tickets/Submit  
Live chat: available from the website http://www.ukhost4u.co.uk/  (Recommended)

(If contacting us by email or the support system please try to ensure that you use the registered email address at all times and use an email address that is working)

 

 

If you think your account has been suspended due to a support issue then please contact the support department:

 

Phone: 0330 088 5790 or 0131 541 2328  (Recommended)
Support system: http://support.ukhost4u.com/index.php?/Tickets/Submit  
Live chat: available from the website http://www.ukhost4u.co.uk/  

 (If contacting us by email or the support system please try to ensure that you use the registered email address at all times and use an email address that is working)