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Your account may be suspended due to a number of issues with the most common of these being non payment of your account.   Please login to your billing account to see if you have any outstanding invoices that needs to be paid. https://www.ukhost4u.c...
Each file and folder/directory inside a server has its set of access permissions that is associated with it. These access permissions includes the owner of the file, the group of the file in which it is associated, and the read, write and execute permissi...
First, login to your WHM account. To create a package, locate and click the “Add a Package” under the Packages section in the WHM left menu.   [https://www.ukhost4u.com/community/wp-content/uploads/2018/06/Package1.jpg]   You will then be redir...
WHAT IS AN .HTACCESS FILE?   .htaccess is a configuration file that you can create or edit to control some security settings or behaviour for Apache based websites. This file contains configuration rules and directives, that are being read by the web s...
From this guide we will show you how to setup the UKHost4u VPN connection from your Mac OS Device. Before we start, you should have your:   * USERNAME * PASSWORD * PRE-SHARED KEY (PSK)   ADDING THE VPN CONNECTION First, click on the Apple ...
WHAT IS LET’S ENCRYPT? It is a new Certificate Authority (CA) that gives website owners or developers an easy way to get and install a free TLS/SSL Certificate. That means, enabling HTTPS Protocol on web servers. This method has been simplified that a s...
First, log in to WHM then type in tweak from the search bar on the top left of the screen. It will show the Tweak Settings option under the Server Configuration section.   [https://www.ukhost4u.com/community/wp-content/uploads/2018/06/Language-Change...
It is advisable that you change your password regularly to prevent your server from getting compromised. To do this, first you need to be logged in to WHM then from the search bar on the top left of the screen, just type in “root”.   [https://www.uk...
First, login to WHM (this is usually your server hostname followed by :2087). Next, search Manage Account Suspensions in the search bar: [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-36.png] You can now select to suspend us...
AWStats (Advanced Web Statistics) is a tool within cPanel that compiles informations about how users access your website. To view your website’s statistics please follow the instructions below. Login to your cPanel account. (Don’t know how to login to y...
WHAT IS MARIADB? MariaDB Server is another most popular open source database server in the world which is also made by developers of MySQL. It is an enhanced replacement for MySQL that is mostly used because it is fast. For more information about MariaD...
First, login to WHM (this is usually your server hostname followed by :2087). Next, search Upgrade/Downgrade an Account in the search bar: [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-38.png] Select the account, and click ...
Login to your cPanel account. (Don’t know how to login to your cPanel account? Click here [https://www.ukhost4u.com/community/article/how-to-login-to-cpanel/]) On the cPanel main screen, locate and click on “Raw Access” under the “Metrics” category. ...
Login to your cPanel account. Locate and click the Disk Usage tool under Statistics from the right column of the cPanel Main Screen.   [https://www.ukhost4u.com/community/wp-content/uploads/2018/06/Disk-Usage-Tool1.jpg]   You will be redirected...
First, login to WHM (this is usually your server hostname followed by :2087). Next, search Terminate Accounts in the search bar: [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-37.png] Now you can select the account from the ...
First, login to WHM (this is usually your server hostname followed by :2087). Once logged in, go to Account Functions: [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-3.jpg] Now select Create Account: [https://www.ukhost4u...
ACCESSING PHPMYADMIN IN PLESK First, you need to Login to your Plesk account. (Don’t know how to login to your Plesk account? Click here [https://www.ukhost4u.com/community/article/how-to-login-to-plesk-control-panel/]) Once you are on you Plesk Admin...
Here are the common FTP errors that are usually related to incorrect login credentials entered or an problem with your hosting server or your Internet Service Provider. "530 LOGIN AUTHENTICATION FAILED" The error shows that your FTP hostname, username ...
First, navigate to the “Magento” icon in the Softaculous section of cPanel: [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-1.jpg] On the next screen, select “Install Now”: [https://www.ukhost4u.com/community/wp-content/uplo...
To open your file manager using Plesk control panel: 1. Log into your Plesk control panel. 2. Click on ‘Websites & Domains’. 3. Click on ‘File Manager’. [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-15.png] 4. Click on ‘httpd...
First, navigate to the “Joomla” icon in the Softaculous section of cPanel: [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-26.png]   In the next screen, select “Install Now”: [https://www.ukhost4u.com/community/wp-content/...
With the PHP versions your system is using, you can also change the PHP settings for your desired configuration. To change the PHP settings, you need to be logged in to your cPanel account. (Don’t know how to login to your cPanel account? Click here [ht...
Captcha is usually used to protect your website from bruteforce attacks and bots that may abuse your website. This will also prevent spamming on your contact forms. The most used captcha for WordPress is the Google Captcha (reCaptcha) which we will be u...
First, you need to Login to your Plesk account. (Don’t know how to login to your Plesk account? Click here [https://www.ukhost4u.com/community/article/how-to-login-to-plesk-control-panel/]) Once logged in to your Plesk account, go to to “Websites & Doma...
In this article, we will show you some steps to prevent your emails from getting to your recipient’s SPAM Folder. Here are the tools that you may need to use: **EMAIL AUTHENTICATION** DKIM AND SPF The DKIM (Domain Keys Identified Email) and SPF (Sende...
Creating new “Aliases” in cPanel. These are called “Parked Domains” on older versions of cPanel. To use a domain alias, you must first register the domain name from a registrar (ie; Nominet and OpenProvider) and must configure the domain name’s DNS reco...
First, navigate to the “Drupal” icon in the Softaculous section of cPanel: [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-28.png] On the next screen, click “Install Now”: [https://www.ukhost4u.com/community/wp-content/uploa...
First, you need to Login to your cPanel account. (Don’t know how to login to your cPanel account? Click here [https://www.ukhost4u.com/community/article/how-to-login-to-cpanel/]) Then locate the “Backup” feature under the Files category. [https://www...
To create DNS records: 1. Log into your Plesk control panel. 2. Click on ‘Websites & Domains’. 3. Click on ‘DNS Settings’. [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-17.png] 4. Click on ‘Add new record’. 5. Select record t...
When you backed up or exported a database into an SQL file, you can import it into your other hosting accounts MySQL database via phpMyAdmin. To start, you need to make sure you have your SQL, .zip or tar.gz file and you have created a new database (How t...
There are two ways to login to cPanel for your hosting accounts: through the Client Area, or by visiting the cPanel login page. CLIENT AREA Login to the Client Area using the links below: UKHost4u: https://www.ukhost4u.com/billing/clientarea.php [https...
WHAT IS PHP?   PHP is a server-side scripting language that is designed for web development and also used as general-purpose programming language. Originally named as Personal Home Page and now called as Hypertext Preprocessor. PHP code can be embed...
CREATING DATABASES To create new databases, you need login to your cPanel account. (Don’t know how to login to your cPanel account? Click here [https://www.ukhost4u.com/community/article/how-to-login-to-cpanel/]) From the cPanel main screen, locate an...
First, you need to be logged in to your WordPress Admin Account by entering the admin url that has been provided when you installed the WordPress. For example, www.example.com/wordpress/wp-login.php [http://www.example.com/wordpress/wp-login.php].   O...
Email Disk Usage is a tool that allows you to see and check all of the mailboxes that have been created within your server, along with their current disk usage. This will let you manage and delete emails which can help you free up storage space.   To ...
What is NGINX? It is a high performance open source web server software. It was designed as a web server, reverse proxying, load balancing, caching and streaming. NGINX is much more flexible and stable than Apache HTTP Server. For more informations on NG...
In this article, we will show you how to install WordPress on CentOS 7 running NGINX. You will be needing to follow the commands shown below to install and successfully publish your wordpress site on the web. REQUIREMENTS: Domain name that is pointing t...
To create the database: Go to “MySQL Databases” [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-21.png]   * In the _New Database_ field, type a name for the database. * Click _Create Database_. * Click_ Go Back_. ...
If you cannot find the email folders from your Webmail, they might not be enabled on your mail server. You may enable them from the Folder Actions (Cog icon) within webmail when you are logged in. **Note that this is for RoundCube First, login to your w...
First, login to your cPanel account. Locate the category “Emails” from the cPanel Home Screen and click on “Forwarders”.   [https://www.ukhost4u.com/community/wp-content/uploads/2018/06/Email-Forwarders0.jpg]   You will then be redirected to th...
Once logged in to cPanel, find the “Email Accounts” icon or search in the search bar: After you were redirected to the Email Accounts page, click on the "+Create" button on the screen. On the "Create An Email Account" page, choose the domain for the em...
INSTALLING SSL CERTIFICATE IN CPANEL First, you need to Login to your cPanel account. (Don’t know how to login to your cPanel account? Click here [https://www.ukhost4u.com/community/article/how-to-login-to-cpanel/]) From your cPanel main screen, locat...
First, you need to Login to your cPanel account. Locate and click on the Email Accounts under the Emails section.   [https://www.ukhost4u.com/community/wp-content/uploads/2018/06/Reset-Email-Password1.jpg]   You will then be redirected to the Em...
First, you need to Login to your cPanel account.  Locate and click on the Forwarders under Email section.   [https://www.ukhost4u.com/community/wp-content/uploads/2018/06/Email-Forwarding1.jpg]   You will then be redirected to the Forwarders mai...
First, you need to Login to your cPanel account. Locate and click phpMyAdmin under the Databases section.   [https://www.ukhost4u.com/community/wp-content/uploads/2018/06/Delete-Table1.jpg]   You will be redirected to the phpMyAdmin page where y...
1. Log into your Plesk control panel. 2. Go to “Email Addresses”: [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-18.png] 3. Click “Create Email Address”: [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capt...
WHAT IS CPANEL AUTORESPONDER? An Autoresponder is a feature within cPanel that allows you to configure automatic response messages in reply to emails that are coming in to a specific email account. This feature is very useful when you are unavailable or ...
When there is a need to change your MySQL root password, then you can do this via WHM. First, you need to be logged in to the WHM. From the search bar on the top left of the screen, just type in mysql.   [https://www.ukhost4u.com/community/wp-content...
Details on how to setup Mac Mail can be found from the link below: Setup Mac Mail [http://support.apple.com/kb/ht1277]   Please remember the following details when trying to setup your mail account:   E-MAIL ADDRESS: The email address you are tr...
STEP 1 ------------------------- Click on EMAIL   STEP 2 ------------------------- Click on SKIP THIS AND USE MY EXISTING EMAIL   STEP 3 ------------------------- YOUR NAME: Your full name EMAIL ADDRESS: The email address you are trying to...
STEP 1 ------------------------- From FILE select ADD ACCOUNT   STEP 2 ------------------------- Select MANUALLY CONFIGURE SERVER SETTINGS OR ADDITIONAL SERVER TYPE and click NEXT   STEP 3 ------------------------- Select INTERNET E-MAIL and...
You will get the information about Host4u nameservers for domain name of your website in your Host4u’s welcome mail. If you are a shared hosting customer, you can also find this information about your Host4u nameservers within your cPanel. IN WELCOME EM...
HISTORY OF WHOIS In 1982, when the Internet Engineering Task Force (IETF) started a protocol used for creating directory service for users of  ARPANET (which became the Internet). The directory simply listed the contact informations that was requested b...
WHAT IS 3CX? It is a software based PBX (Private Branch Exchanged) that is based on SIP (Session Initiation Protocol) standard. It enables extensions to make calls via PSTN (Public Switched Telephone Network) or via VoIP (Voice over Internet Phone) se...
STEP 1 ------------------------- Click on the ACCOUNTS TAB and then EMAIL   STEP 2 ------------------------- EMAIL ADDRESS: The email address you are trying to access PASSWORD: The password for the email address DISPLAY NAME FOR YOUR SENT MESS...
IMAP and POP3 are both protocols used by mail servers but they are different on how they handle and store your mails. POP3 This protocol lets you download the email messages and will delete them from the mail server automatically. You can only access t...
Login to your cPanel account. (Don’t know how to login to your cPanel account? Click here [https://www.ukhost4u.com/community/article/how-to-login-to-cpanel/]) From the category “Files” within the cPanel Home Screen, locate and click on the “FTP Account...
You can submit a ticket to Host4u for Support, Sales and Account related issues. To submit a ticket you may Click Here [https://host4u.hosting/support/index.php?/Tickets/Submit] and follow the steps below. [https://www.ukhost4u.com/community/wp-conten...
Another very useful cPanel feature is the Wildcard Subdomain. This allows you to direct non-existing subdomains to a specific folder within your server. They act as a blanket location, so that if a user is trying to access a non-existing subdomain they wi...
IMAP and POP3 are both protocols used by mail servers but they are different on how they handle and store your mails. POP3 This protocol lets you download the email messages and will delete them from the mail server automatically. You can only access t...
WHAT IS MX RECORDS?   MAIL EXCHANGER RECORD OR MX RECORD is a resource record in the Domain Name System that specifies the Mail Server who is accepting email messages from receiver's domain. It simply tells the whole internet where your emails will be...
WHAT IS PUTTY? Putty is a free and open-source application that can be used to connect or log in to a server using different protocols that includes, Telnet, SSH, SCP, rLogin. This terminal emulator can be installed in a Windows or Linux Operating Syste...
Login to your cPanel account. (Don’t know how to login to your cPanel account? Click here [https://www.ukhost4u.com/community/article/how-to-login-to-cpanel/]) TO VIEW THE CURRENT RESOURCE USAGE: On the right column of the page you will see the Statisti...
* Login to your cPanel account. (Don’t know how to login to your cPanel account? Click here [https://www.ukhost4u.com/community/article/how-to-login-to-cpanel/]) * Locate the category “Security” from the cPanel Home Screen and click on “Password & Sec...
Plesk supports multiple PHP versions. Different PHP versions are sometimes not fully compatible with the website written on another PHP version. For example, a website written in PHP 5.4 might not function properly if your domain is configured in PHP 5.6....
To access the phpMyAdmin from cPanel, simply log in to your cPanel account and click on the phpMyAdmin icon under the category Databases. (Don’t know how to login to your cPanel account? Click here [https://www.ukhost4u.com/community/article/how-to-login-...
Login to your cPanel account. Locate and click on “Email Accounts” under the “Email” category. [https://www.ukhost4u.com/community/wp-content/uploads/2018/05/Change-Email-Quota1.jpg] Choose the email account you wish to do the changes and click “Qu...
This guide will show you how to connect to the UKHost4u VPN. Before you connect, you must have a username and password for your VPN account. WINDOWS 10 First, hit CTRL + S.   Next, Search VPN and hit “Change Virtual Private Networks” for Windows 10...
WHAT IS CSF? CSF stands for ConfigServer security and Firewall. It is a configuration script that is built to give much better security to Linux servers. To know more informations about CSF, you may click this LINK.   DOWNLOADING AND INSTALLING CSF ...
First, navigate to the WHM login URL provided in the hosting activation email. This will typically be in the form of server.hostname.com:2087. 2087 is the WHM login port number. [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-14....
First, navigate to the Zone Editor in cPanel: [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-22.png] Click “Manage” beside the domain name. Select “Add Record” to add a new DNS record (you may choose the type of record to cr...
WHAT IS PHP-FPM? PHP-FPM (FastCGI Process Manager) is an alternative PHP FastCGI implementation with some additional features useful for sites of any size, especially busier sites. To know more about PHP-FPM, click this LINK. Before you proceed with t...
Login to your cPanel account. Locate and click on the “Contact Information” from Preferences section.   [https://www.ukhost4u.com/community/wp-content/uploads/2018/06/Contact-Information1.jpg]   You will be redirected to the Contact Information...
Login to your cPanel account. Locate and click the File Manager from the Files section.   [https://www.ukhost4u.com/community/wp-content/uploads/2018/06/File-Manager1.jpg]   You will be redirected to the File Manager screen. Locate the folder o...
Creating an FTP user account in cPanel Login to your cPanel account. (Don’t know how to login to your cPanel account? Click here [https://www.ukhost4u.com/community/article/how-to-login-to-cpanel/]) From the category Files, click on “FTP Accounts”. [...
3CX Client is a software application that can run on supported devices (PC, Mac or Mobile Devices). It provides telephone functions for internal or external use and can run alongside with IP phones using the same extension number. Requirements: * Op...
First, login to your billing account in the Client Area from the below links. UKHost4u: https://www.ukhost4u.com/billing/clientarea.php [https://www.ukhost4u.com/billing/clientarea.php] North Hosts: https://nh.ukhost4u.com/clientarea/clientarea.php [ht...
WHAT ARE BACKUPS? A process of creating copies or archiving your computer data so it can be used to restore after a data loss event. USES OF BACKUPS * To fix errors * Disaster recovery * When transferring site to another hosting provider CREA...
First, navigate to the “Addon Domains” section: [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-23.png] To create an addon domain: * Enter the domain for the new addon domain in the_ New Domain Name_ field. * NOTE: When ...
First, navigate to the WordPress dashboard. You can access this by entering the URL for your domain, followed by “/wp-admin”. Once logged in, go to Appearance > Themes: [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-24.png] ...
First login to your cPanel account. Locate and click on phpMyAdmin under the Databases section.   [https://www.ukhost4u.com/community/wp-content/uploads/2018/06/Rename-table-in-phpMyAdmin1.jpg]   You will the be redirected to the phpMyAdmin pag...
First, visit the login URL provided in the hosting activation email you received upon ordering your hosting plan. If you’re unsure of this URL, please contact our support team. [https://www.ukhost4u.com/community/wp-content/uploads/2018/02/Capture-13.p...
First, get the Mail Client Configuration from your cPanel / Plesk email account. Login to your cPanel / Plesk account.   Within the cPanel Main Screen, go to Email Accounts then click on “Set Up Mail Client”. This will show you the configurations fo...
Requirements: A 3CX Supported IP Phones * Fanvil * Grandstream * Htek * Snom * Yealink See the full list of supported IP phones and firmwares informations at www.3cx.com/support IP Phone Provisioning Is the process of setting up a predefi...
Login to your cPanel account. (Don’t know how to login to your cPanel account? Click here [https://www.ukhost4u.com/community/article/how-to-login-to-cpanel/]) Under the category “Domains”, locate and click on the “Subdomains”. [https://www.ukhost4u....
First, get the Mail Client Configuration from your cPanel / Plesk email account. Login to your cPanel / Plesk account.   Within the cPanel Main Screen, go to Email Accounts then click on “Set Up Mail Client”. This will show you the configurations f...
VoIP Providers or SIP Trunks delivers telephone services and unified communications to customers who uses and are equipped with SIP Based PBX like 3CX. Unified communications applications provides services like; voice calls, video conferencing, and web c...
CPANEL USERS To access your webmail please use this link.   http://www.yourdomainname.com/webmail _(replace yourdomainname.com with your domain name)_   PLESK USERS To access your webmail please use this link.   http://webmail.yourdomainna...
In this article, we will be installing Apache, MySQL/MariaDB with PHP 7.1 and 7.2 (mod_php) on CentOS 7 Server. This is also called as the LAMP Stack or Linux, Apache, MySQL, PHP. Before anything else, we will try to update your CentOS 7 kernel and pack...
WHAT ARE ACCESS LOGS?   Access logs are the list of all the requests for each individual file that has been requested from a website. These files can include the HTML and other associated information within the website that is accessed. In other words,...
This will be applicable to resellers, VPS, or dedicated server customers who have access to WHM. If a client or customer has reported or suspected that their IP address has been blocked from the firewall for any possible reason, or if you want to open/c...
Here's a list of indicators you can use to help us help you get to a solution faster: * Always raise the ticket with the email address associated with the Billing/Client's Area account you have with us. * We're not authorized to make any changes to ...
Forcing an HTTPS (SSL) Connection on your website is one of the things that you can do with an .htaccess file. This encrypts the connection between your browser and the web server. You require an SSL Certificate for this to work. To know more about SSL Ce...
Provisioning is a method of providing configuration using prefilled settings that the vendor uses. It speeds up the deployment and prevents human errors on the installation process. This is a technique which 3CX prefers to use. 2 types of 3CX provisioni...
Sometimes, you may encounter issues on your MySQL databases. When it shows error messages regarding your database or tables, you can try to check and repair these problems using the phpMyAdmin tool. First, you need to Login to your cPanel account. Loca...
INSTALLING 3CX System Requirements: Supported Operating Systems * Linux Debian 9 * Dedicated server for 3CX * There should be NO 3rd Party softwares like DNS and VPN * Microsoft Windows 10 64 Bit (Pro or Enterprise) * Microsoft Server 20...
phpinfo.php is a page that can show you the current PHP informations for your server, such as: * Information about PHP compilation options and extensions * PHP version * Server information and environment (if compiled as a module) * PHP environm...
There are two ways to login to cPanel for your hosting accounts: through the Client Area, or by visiting the cPanel login page. CLIENT AREA Click the Client Area on the Host4u homepage or login to the Client Area from the links below. UKHost4u: https:...
cPanel is one of the most well-know, most reliable, and easy to use control panels for web hosting [https://www.cpanel.net/]. It includes a comprehensive range of features in a powerful graphical user interface which is used to manager all shared, rese...
This article will show you how to install Centos 7 Linux using your Supermicro IPMI/KVM. Assuming you have logged in and accessed your Supermicro PMI/KVM Management.   [https://www.ukhost4u.com/community/wp-content/uploads/2019/02/1-IPMI_CentOS7.pn...
This guide will show you how to access your IPMI/KVM Manager for your dedicated server. Assuming you have a dedicated server from HOST4U and already have connection to UKHost4u VPN. Using the credentials given by the hosting company, you may login to yo...
Firewall configuration is a requirement for 3CX to work properly on the system. There are settings that needs to be changed for Voice Calls and other features to work and connect to the 3CX server. Requirements: * Basic Knowledge in Routing * Conf...
There are many reasons as to why a domain name may not be resolving to the server. Please find the possible reasons for the DNS resolving issues listed below: 1. CHECK THE NAMESERVERS Please check if your namservers have been properly configured or not....
There are a set of instructions for each specific operating system, please follow the one according to your system: _*In all examples you need to replace DOMAIN.COM with your existing domain name*_  *  WINDOWS: 1. Open _START_ menu 2. Click _RUN_ ...
Are you able to login to your web hosting control panel? If so then it will tell you once logged in if you are a Linux(cPanel) or a Windows(Plesk) user. If not then try these links to see what control panel you have.   LINUX(CPANEL) http://www.you...
There are a few ways to upload your files/website to the server. FILE MANAGER Select the FILE MANAGER or LEGACY FILE MANAGER option from within your web hosting control panel. LINUX (CPANEL) WINDOWS (PLESK) FILE TRANSFER PROTOCOL (FTP) You will ...